FAQ

Frequently Asked Questions

How long does delivery take?

Standard delivery takes 5–7 business days. Express delivery (select cities) takes 2–3 business days.

How do I track my order?

Use our Track Order page with your order number and the email used at checkout.

What is your return policy?

Items can be returned within 7 days of delivery if unworn and with original tags. See our Return & Refund Policy for details.

Do you offer custom designs?

Yes! Use our customization kit to add logos and custom text to selected products.

How can I contact support?

Email us at support@auraanix.com or use our Contact Us page.